Contact us

We're here to help! Whether you have a question about our handcrafted solid wood furniture, need assistance with an order, or just want styling advice, the Hewno team is ready to assist you.


💬 Online Chat

Click the chat icon in the bottom-right corner of the screen to start a conversation. If we are away, simply leave your email and message, and we will get back to you as soon as we are online.

📩 Email Support

Send us an email at service@hewno.com. We strive to respond to all inquiries within 24 hours.

⏰ Customer Service Hours

Monday – Friday: 9:00 AM – 6:00 PM (GMT+8)


🏢 Company Information

Company Name: Shenzhen Mulaisen Cross-border Electronic Commerce Co., Ltd.
Phone: +86 15602458191 (For the fastest resolution, we highly recommend reaching out via Email or Chat)
Business Address: Room 1611, Xusheng R&D Building, Xifa Zone B, Gonghe Industrial Road, Gongle Community, Xixiang Subdistrict, Bao'an District, Shenzhen, Guangdong, China. 518100